Hair Salon, Beauty & Wellness Center

PREMIER LONG ISLAND hair salon

Welcome to your hair home!

Frequently Asked Questions

When making your reservation, you will be asked to provide a valid credit card to hold the appointment. Your credit card will not be charged at this time, and you are welcome to present a different method of payment upon arrival.CREDIT CARD REQUIRED A credit card is required to be kept on file to schedule an appointment. We require 48 hours’ notice to CANCEL an appointment. In the case that 48 hours’ notice is not given for a cancellation/rescheduling, the Salon reserves the right to and will charge the credit card on file for 50% of the service.

How do I get hair extensions?

You are in the right place ! Step one is to book an inperson consultation to discuss your goals and lifestyle and to choice the best custom placement and price for you. step two is where we take charge and have creative freedom to custom pick and color match your new hair . Step three is install day! better known as the best day of your life! this can be a lengthy process Bring head phones we will provide the refreshments and all the knowledge youll need to maintain your beautiful locks.

What happens if I am going to be late to my appointment?

We are so lucky to have such a talented and in-demand staff, so we do ask that you please arrive on time for your appointment. If you arrive beyond 10 minutes late, you may have to forfeit your appointment completely and you will be charged 50% the cost of the services scheduled.

What if I need to cancel my appointment?

Your appointments are very important to our team. Appointments are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully require 48 hours notice for cancelations or changes. If you cancel your appointment less then 48 hours in advance you will be charged for 50% of the cost of original services booked.

What happens if I forget to cancel my appointment and don't show up?

NO CALL/NO SHOWS If you do not contact us to cancel/reschedule and do not show up on the scheduled date and time of your appointment you will be charged 50% the cost of the service originally scheduled.

If I need an adjustment on my prior service, what are my options?

Rework/Redo/ Adjustment: If a service adjustment is requested please let us know right away. If more than two weeks has passed since your appointment additional charges may apply. Please note: adjustments do not include blowouts or finishes of any kind.

Here at Off 7th we pride ourself on our clients satisfaction, we want you to love your hair and be happy with your service. However, we do not offer refunds. Instead, we’d like the opportunity to offer you a service adjustment with in 2 weeks of your appointment! Please call the salon directly to find out more.